ARTICLE XI - PROCESS FOR GRIEVANCES & COMPLAINTS
 
A. Complainant to personally contact the Executive Board Team Counsel Officer no earlier than 24 hours after alleged incident, conversation, or action being grieved,

B. Complainant to provide Team Counsel with specific detail surrounding alleged incident, conversation, or action being grieved inclusive of any 3rd party or eyewitness accounting, (3rd party name(s)) will be required for this consideration).
 
C. Team Counsel will make every attempt to provide an immediate and viable resolution that is amenable to all concerned parties. In the event that any party involved in resolution recommendation via the Team Counsel is not satisfied, at the sole discretion of Team Counsel, Team Counsel will immediately notify all Officers of the Executive Board.
 
D. Executive Board will formally convene for the sole purpose of achieving an outcome to grievance. Prior to final determination, Executive Board may require direct input and testimony from complainant and any/all other individuals involved in dispute. Determination of outcome via the Executive Board shall be final and communicated directly to complainant and all involved individuals.
 
E. Team Counsel and/or the Executive Board will not address any anonymous correspondence or phone calls.